Contact Us

Contact Rack System

Have a question about a garage storage installation, commercial racking load calculations, or editorial inquiries? We are here to help.

General Inquiries

For general questions, feedback, or website assistance:

hello@racksystem.org

Technical & Editorial Editor

Contact Lead Editor Callum Langham directly for storage technical questions:

callum@racksystem.org

Corrections & Standards

To report factual corrections or safety code updates:

editorial@racksystem.org

Editorial Office & Operating Hours

  • Publication: Rack System (racksystem.org)
  • Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
  • Response Window: We strive to respond to all legitimate technical and editorial inquiries within 24 to 48 business hours.

Frequently Asked Questions

How quickly will I receive a reply?

Our editorial team reviews incoming inquiries daily during business hours. We aim to respond to all technical questions and reader inquiries within 24 to 48 hours.

Can I submit a product or storage system for physical review?

Yes. If you manufacture or distribute commercial shelving, garage racks, or storage hardware, email our editorial desk at editorial@racksystem.org with technical specifications and safety data sheets. Please review our Editorial Policy regarding independent testing.

Do you offer professional engineering (PE) stamped blueprints?

While our technical articles cite ANSI, RMI, and OSHA engineering guidelines, Rack System is an educational publication. For municipal permits requiring wet-sealed PE stamps, we always recommend consulting a locally licensed structural engineer.